Shipping Policy

Thank you for shopping with Willi Watches. We are committed to delivering your order safely and on time.

Order Processing

All orders are processed within 1 to 2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

We deliver all across Pakistan.

Estimated delivery times:

• Major cities: 2 to 3 business days

• Other areas: 3 to 4 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been dispatched, you may receive tracking details through WhatsApp, SMS, or email, depending on the courier service.

Delivery Attempts

Please ensure that the shipping address and contact information provided are accurate. If a delivery attempt is unsuccessful due to incorrect information or the customer being unavailable, additional delivery charges may apply.

Delays

While we strive to deliver all orders within the estimated time, unforeseen circumstances may occasionally cause delays. We appreciate your patience and understanding.

Damaged or Missing Items

If you receive a damaged product or if any item is missing from your order, please contact our customer support within 48 hours of delivery with your order details and photos of the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you.